ORDER RECORDS To order records, fill out and submit our online form, download and send your referral form by email to firstname.lastname@example.org or print and fax to (909) 581-8474. Click the “downloadable order form” button to download the AAA Copy referral form. DOWNLOAD RECORDS SECURE DOWNLOAD FROM THE CLOUd Access your records online with our secure SmartVault download service. If you have already set up your account, click the “Log In” button. To request access to the service, click “Sign Up”.